Terms and Conditions

Preamble

These General Terms and Conditions of Sale (hereinafter the “Terms and Conditions”) are entered into between ASBL One Day One Action (TVA BE0690 890 814, Avenue de la Floride 73, 1180 Bruxelles, Belgium, +32 486 02 68 50) (hereinafter the "Company") and any non-trading natural person (hereinafter the “Customer”) wishing to use and interact with the Website www.metplaizier.be (hereinafter the “Website”). The Company and the Customer are hereinafter jointly referred to as the “Parties”.

The Parties agree that these Terms and Conditions exclusively govern their relationship. The Company reserves the right to occasionally amend the Terms and Conditions. They shall be applicable as soon as they appear online.

01 - Subject

These Terms and Conditions serve to establish the terms of use between the Company and the Customer, from using the contact form to simply navigate the website.

These Terms and Conditions apply, without restriction or reservation, to all of the products and/or services offered for sale on the Website.

Placing an order or using the contact form on the Website by the Customer implies full acceptance of these Terms and Conditions. These are accessible, at any time, on the Website and prevail, where present, over any other version and over the Customer’s own terms of purchase or other terms.

02 - Contact form

2.1 Prior identification of the Customer

To use the contact form, the Customer must identify himself/herself with his/her email address, firstname and lastname. For the initial form submission, the Customer must not create an account following the procedure indicated on the Website.

03 - Responsibilities

The Company shall undertake to describe the products & goods sold on the Website as accurately as possible. However, the Company shall not be held liable in the event where the breach of its obligations is due either to an unpredictable and insurmountable act of a third party, or to a case of force majeure as defined by French jurisprudence.

Similarly, the Company shall not be held liable for any inconvenience or damage arising from the use of the internet, including a disruption of service, external intrusion, or computer viruses.

The risk of loss or damage to the goods delivered, following an online purchase, shall be transferred to the Customer when the latter (or a third party which he/she has appointed) takes physical possession of the goods.

04 - Intellectual Property

All elements of the Website – be they visual or audio – as well as the underlying technology, are protected by copyright, trademarks or patents. Similarly, the trademarks, logos and designs appearing on the Website are the exclusive property of Met Plaizier. Their disclosure shall in no way be interpreted as the provision of a licence or right to use any of said trademarks or distinguishing elements protected by copyright. They can, therefore, not be used, subject to prosecution.

As such, none of the documents from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way whatsoever.

However, authorisation is given to download a copy of the documents onto a computer for the Customer’s personal use and only for non-commercial purposes, provided that the Customer does not modify the information contained therein and keeps all copyright and other proprietary notices intact. Modifying these documents or using them for any other purpose shall constitute an infringement of Met Plaizier’s intellectual property rights.

Customers who have their own personal website and wish to place a direct link to our homepage on their website for personal use must request permission from the Met Plaizier Company. In no case shall this be an implicit affiliation agreement.

However, any hypertext link to our Website or use of framing or in-line linking is strictly prohibited. In all cases, any link must be removed on Met Plaizier’s request  

05 - Protection of personal data

The Website collects personal data about its Users, particularly in the cases described hereinafter. The collected data is that provided by the Users themselves when they use these services, except for IP address, which is recorded:

contact: this data is stored in database and inserted in an e-mail, which is sent automatically to the Vendor. By ticking the appropriate box, the User accepts that Met Plaizier collects and processes their data. By ticking the appropriate box during ordering and contact form submission, the User agrees to receive advertisements;

creation of user account and ordering: this data is saved in a database. It is used solely for the direct sending of e-mails. If the contact leads to a relationship with Met Plaizier, this data is saved for customer management purposes. By ticking the appropriate box during ordering, the User agrees to receive advertisements;

newsletter subscription form : This data is kept in a database at MailChimp, MailGun and SendInBlue for 10 years. The User should read the MailChimp and SendInBlue terms of use. By ticking the appropriate box and thus giving their express consent for this purpose, the User accepts that Met Plaizier may send them newsletters (sales offers). This data is kept until the User unsubscribes from the newsletter. To unsubscribe, click the link at the bottom of each newsletter.

cookies: files saved on the hard drive of the User’s computer when visiting the Website. They are used to improve the User's browsing experience and the Website’s efficiency. The User may refuse the use of cookies at any time by changing the settings of their Internet browser. To obtain full information on this subject, the User should go to the “Confidentiality” tab of the Website.
The information gathered is as follows: surname, first name, gender, language, delivery address, invoicing address, further mailing address information, telephone number for delivery and/or invoicing, e-mail addresses and IP addresses.
In compliance with Belgian legislation, and starting on 25 May 2018, with European regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, the User has the right to consult their data, and to ask for changes, partial or total deletion or transfer of said data. They also have the right to data portability. The User may object to having their data processed by sending a written request by post to the following address: Avenue de la Floride 73, 1180 Bruxelles, Belgium or by e-mail at hello@metplaizier.be.


Complaints in cases of non-compliance with the regulations may be submitted to the Belgian Privacy Commission (which, from 25 May 2018, shall be known as the Data Protection Authority) at the following e-mail address: commission@privacycommission.be.

06 - Applicable Law and Judicial Powers

These Terms and Conditions are subject to Belgian law. The competent courts in the event of a dispute shall be the Belgian courts.

The Website complies with Belgian law; the Company in no way guarantees it to be compliant with the local legislation applicable to the Customer if he/she accesses the Website from countries other than Belgium.

These Terms and Conditions of Sale shall apply from 10/10/2021

Where to
find us

Where to
find us

We are located

next intersection between Bois de la Cambre and Avenue de Fré 

Chaussée de Waterloo 925, 1180 Uccle Map

We are open

Wednesday – Friday 8:00 – 18:00

Saturday – Sunday 10:00 – 18:00

Public holidays 10:00 – 18:00

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